Refund Policy

​Effective Date: 1 March 2026

Our Guarantee
​The 30-Day Guarantee

Complete the Proof Log Tracker — 2 minutes per day for your full 30-day system. If at Day 30 you feel it wasn't worth it, you get a full refund. We ask for consistent use and honest tracking. If the data doesn't justify the investment, we return it.​

Overview
Women's Time Out stands behind the 30-Day Steady System. Our refund policy is built around one principle: give the system a fair 30 days, track your results, and if it didn't perform for you, we make it right.

This policy applies to all purchases made through womenstimeout.com, including the 30-Day Steady System (all four Transition Types) and the optional Wellness Journal add-on.

Refund Eligibility
To qualify for a full refund, the following conditions must be met:

  • You have completed the full 30-day system as directed on your Watch Card and Insert Card.
  • You have completed your Proof Log Tracker — daily entries, 2 minutes per day — for all 30 days.
  • You submit your refund request within 10 days of Day 30 (i.e., within 40 days of your purchase date).
  • You contact support at support@womenstimeout.com with your order number and completed Proof Log (photo or scan accepted).

Note on the Proof Log requirement: The Proof Log Tracker is how we — and you — confirm the system was followed consistently. A refund request without a completed Proof Log cannot be processed. This is not a barrier; it is the evidence that the system ran as designed.

What is Refunded

  • Refund Amount: Full purchase price paid
  • Refund Method: Original payment method
  • Processing Time: 5-10 business days after approval
  • Return Required: No product return required

Refunds are issued to the original payment method used at checkout. Credit card processing times vary by institution and may take up to 10 business days to appear on your statement.

Non-Refundable Items

  • Requests submitted without a completed Proof Log Tracker.
  • Requests submitted after the 40-day window from purchase date.
  • Standalone digital purchases (digital-only orders with no physical component).
  • The optional Wellness Journal add-on (order bump), once shipped.
  • Original shipping charges (free shipping orders are not affected).

How to Request a Refund

Email support@womenstimeout.com with the subject line: "Refund Request — [Your Order Number]".

​Include in your email:

  • Your full name and email address used at purchase.
  • Your order number (found in your confirmation email).
  • A photo or scan of your completed 30-day Proof Log Tracker.
  • A brief note on what you tracked and why you feel it wasn't effective.

You will receive a confirmation within 5 business days. Approved refunds are processed within 5–10 business days.

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or with an incorrect product, contact support@womenstimeout.com within 7 days of delivery with a photo of the issue and your order number. We will arrange replacement at no cost. This process is separate from the 30-day guarantee and does not require Proof Log completion.

Order Cancellations
Orders may be cancelled and fully refunded if the request is made within 24 hours of purchase, provided the order has not yet shipped. Once an order has entered fulfillment, it cannot be cancelled — the 30-day guarantee applies instead


To cancel within the 24-hour window, email support@womenstimeout.com immediately with "CANCEL ORDER" in the subject line and your order number.

Subscription & Reorder Policy
If you have enrolled in a monthly reorder or subscription plan, you may cancel at any time before your next billing date. Cancellation requests must be submitted at least 72 hours before your renewal date to avoid being charged for the next cycle.

Charged subscription orders that have already shipped are subject to the same 30-day guarantee terms as initial orders.

Contact
All refund and support requests should be directed to:

Email: support@womenstimeout.com

Women's Time Out is a United States-based brand. Products ship within the United States only.

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WOMEN'S TIME OUT

Educational only. Not medical advice. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. The Transition Snapshot Assessment is an educational tool, not a medical assessment. Individual results will vary. Consult your healthcare provider before beginning any new supplement protocol.

©2026 Women's Time Out · All Rights Reserved
TPA REI Group, Inc., dba Women’s Time Out ​
​Sacramento, CA 95819 · ​support@womenstimeout.com
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